Privacy Policy

At lotchuot, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

Information We Collect:

  1. Personal Information:

    • When you make a purchase, sign up for an account, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  2. Non-Personal Information:

    • We may also collect non-personal information such as browser type, IP address, and browsing patterns through the use of cookies and tracking technologies. This information helps us improve our website and provide you with a better user experience.

How We Use Your Information:

  1. Order Processing:

    • We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

  2. Marketing and Promotions:

    • With your consent, we may send you marketing emails and newsletters with updates on new products, special offers, and promotions. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.

  3. Improving Our Website:

    • We may use non-personal information to analyze website traffic and improve the functionality of our site to enhance your shopping experience.

How We Protect Your Information:

  • We implement security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Sharing Your Information:

  • We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers (such as payment processors and shipping carriers) necessary to complete your transactions and fulfill your orders.

Cookies and Tracking Technologies:

  • Our website uses cookies and similar technologies to enhance user experience, analyze trends, and administer the site. You can control the use of cookies through your browser settings, but doing so may affect the functionality of certain features on our website.

Your Rights:

  • You have the right to access, correct, or delete your personal information stored by us. If you wish to update or remove your information, please contact us.

Changes to This Privacy Policy:

  • We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us:

  • If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] or 0817991628.