Shipping Policy for Personalized Mouse Pads
At lotchuot, we take great care in preparing and shipping your personalized mouse pads. Please review the details below for a smooth and timely delivery.
Shipping Fees:
- Standard Shipping: $5.99
- Orders over $30: 9% of the total order value
Processing Time:
- Orders are typically processed within 2‑3 business days. During peak seasons or for complex custom orders, additional time may be required.
Estimated Delivery Time:
- After processing, U.S. deliveries usually arrive in 5‑7 business days. International delivery times vary by destination.
Shipping Delays:
- Please note that unforeseen events (e.g., natural disasters, holidays) may cause delays. Track your parcel with the provided tracking number for real‑time updates.
Liability Disclaimer:
- Once an order leaves our facility, delays or damage caused by third‑party carriers are beyond our control. If your item arrives damaged, contact us immediately so we can help resolve the issue.
Thank you for choosing lotchuot. Your satisfaction is our priority!