Shipping Policy for Personalized Mouse Pads
At lotchuot, we take great care in preparing and shipping your personalized mouse pads. Please read the following shipping details to ensure a smooth and timely delivery.
Shipping Fees:
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Standard Shipping: $5.99
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Orders over $30: 9% of the total order value
Processing Time:
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Orders are typically processed within 2-3 business days. We strive to fulfill all orders as quickly as possible, but please allow additional time during peak seasons or for custom orders.
Estimated Delivery Time:
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Once your order is processed, estimated delivery time varies depending on your location. For U.S. orders, it typically takes 5-7 business days. For international orders, delivery times may vary.
Shipping Delays:
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While we aim for timely deliveries, please note that shipping may be delayed due to unforeseen circumstances such as pandemics, natural disasters, or holidays. We recommend tracking your order using the provided tracking number for real-time updates.
Liability Disclaimer:
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While we ensure your order is carefully packaged, we cannot be held responsible for delays or damages caused by third-party carriers once the order has shipped. If there are any issues with the product upon arrival, please reach out to us, and we’ll assist with resolving the matter.
Thank you for shopping with lotchuot. Your satisfaction is our priority, and we are here to make your shopping experience smooth and pleasant!